Frequently Asked Questions:
General
Twyra is a women's fashion brand created to bring comfort, confidence, and everyday style together. Founded by Priyanka Tyagi, we design effortless clothing for modern women who value both softness and simplicity.
Our products are designed in India and manufactured in China with high-quality standards and strict quality checks
Yes! Many of our styles come in One Size Fits All, including:
Night Suits, Co-ord Sets, Winter Wear, Shirts, Tops.
These pieces are designed with relaxed, flexible silhouettes that comfortably fit a wide range of body types.
For detailed measurements, please refer to
our Size Guide.
Our one-size garments are crafted to fit body sizes S t o XL comfortably, depending on the style.
For exact measurements, please check our
Size Guide page.
Our winter wear is warm, soft, and comfortable — designed for everyday winter use.
They do not have fleece lining, but the fabric and construction provide sufficient warmth for regular winter days.
Gentle machine wash
Wash inside out
Avoid bleach
Wash dark colors separately
Do not iron directly on prints
Shipping & Orders
- Prepaid Orders: Usually delivered within 5-7 business days depending on your location.
- Cash on Delivery (COD) Orders: Typically delivered within 5-8 business days.
Delivery timelines may vary based on your city and courier network.
Our warehouse is closed on Sundays, so orders are not processed or dispatched on Sundays.
Once your order is shipped, tracking details will be shared via:
- SMS
- Email
- Or directly from our shipping partner.
Yes, COD i s available for most serviceable locations.
Some COD orders may require quick confirmation.
Cash on Delivery (COD) orders go through additional verification and carry return-to-origin (RTO) risk.
Because of this, they may take slightly longer compared to prepaid orders.
For faster dispatch, we recommend choosing Prepaid Payment.
Yes, in rare cases shipping may be delayed due to:
- Embargoed or restricted pincodes
- Regional operational issues
- Weather disruptions
- High order volumes
- Logistics partner delays
Please understand that once your order is handed over to the courier partner, delivery timelines are largely managed by them.
We offer EXCHANGE ONLY.
We do not offer returns or refunds. If the product doesn't fit or you'd like a different item, you can request an exchange within 48 hours of delivery.
Simply contact us on Instagram or WhatsApp within 48 hours. We'll help arrange the pickup and dispatch your exchanged item once the original is received.
Orders can be cancelled before shipment. After dispatch, cancellation is not possible, but you can apply for an exchange after delivery.
- Email: support@twyracollections.com
- Instagram: @thetwyra
- WhatsApp: (+91 9594917413)
We usually respond within a few hours.
If your pincode is temporarily under embargo by the courier partner, we may:
- Contact you to switch to prepaid
- Offer alternate shipping options
- Or request you to wait until service resumes.
Price
We accept:
UPI
Debit/Credit Cards
Net Banking
Wallets
COD (Cash on Delivery)*
*COD available in selected PIN codes.